That dreaded feeling when you walk upstairs during the summer, and each step gets warmer and warmer, and finally, when you're at the top of the stairs, the air is heavy with heat. That's what happened to me at 11:00 at night. I couldn't call them because it was too late, so I left a "REQUEST FOR SERVICE" request on their website at 11pm. At 7:00 the next morning, I saw that they had emailed me and said that someone from their company would call me at 8:00. They did. They said a service man would be out within the hour. He was. A half hour later, my Air Conditioning unit was fixed (capacitor).
I very VERY much appreciated their promptness. Quick's HVAC will be the first compa